Refund and Returns Policy

How to Initiate a Return

At JupeganShop, customer satisfaction is our top priority. We offer a 30-day window for returns on eligible items.

To initiate a return, do not return items to the address marked on your shipping label. 
Because our global inventory operations utilize distinct logistics sorting centers across North America, Europe, and international hubs, you must email [email protected] to secure an authorized Return Merchandise Authorization (RMA) ticket. 

Our team will provide the exact addresses of our nearest localized returns warehouse matching your continent or country.