Contact us at JupeganShop Home Essentials

Contact Us

Have a question about our collections, need assistance with an order, or are you looking for tracking updates? Contact our customer care team, who is here to help you every step of the way.

Please reach out to us using any of the verified channels below, or fill out our online contact form at the bottom of this page. We respond to all digital inquiries within 24 business hours.

Customer Support Channels
Phone Support: +1 (956) 957-5025
Email Support: [email protected]
Response Time: Monday – Friday, 9:00 AM – 5:00 PM (EST)

US Fulfillment & Returns Hub

All domestic product distribution logistics, quality control tracking updates, and authorized US consumer returns are processed locally at our dedicated logistics hub.

Please send all authorized product returns exclusively to this location: Jupeganshop

Attn: Returns Department
444 Alaska Avenue
Suite #AMU474
Torrance, CA 90503
United States

(Please note: Before mailing a physical product return, contact our support email above to obtain your authorized return tracking number. Packages sent without prior authorization cannot be processed.) 

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